1. Excellent Communication Skill – Be transparent in communication and ability to understand & share the feelings of another.
2. Expert in Negotiation – Negotiation is the strategic discussion between two parties to resolve an issue that both find acceptable
3. Expert in Mediation: A neutral mediator helps to resolve disputes related to debt collection and facilitate constructive conversations.
4. Continuous Monitoring: Continuous monitoring ensure compliance with payment agreements and facilitate adjustments if needed.
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